Job Description
About the Job
POSITION SUMMARY:
The Medical Assistant position is integral in providing quality care and ensuring that patients are assisted throughout their visit with the providers. The position supports the physicians and providers of the practice as part of a collaborative team. by assisting with temperature checks, input of medical information into the electronic medical record, stocking and cleaning exam rooms, and ensuring that patient flow is efficient. Flexibility in learning front office processes is also mandatory. This is a highly visible position, with high patient contact.
TYPICAL PHYSICAL DEMANDS:
Requires full range of body motion including handling and lifting patients, manual/finger dexterity, and eye-hand coordination. Requires standing, walking, and/or sitting for prolonged periods of time.
JOB ROLE AND RESPONSIBILITIES:
- Work in fast pace environment.
- Able to prioritize and multi-task.
- Pay high attention to detail.
- Able to work in a team environment.
- Excellent documentation skills (EMR experience a plus).
- Professional customer service skills for patients and referring physicians.
- Able to collect medical intake information (if necessary).
- Demonstrate professional, compassionate and caring manner.
- Greet the patient in the waiting area to be escorted to exam room.
- Collect and prepare samples of specimens for lab testing.
- Provide injections and or medications to the patient as directed by the physician.
- Be available to speak/meet with patients by appointment and for phone calls/same day appointments.
- Be prepared to provide any necessary medical information to the patients.
- Follow up on any pending tasks regarding patients and their care
- Maintain the patient information on EHR
- Communicate with Management regarding any pressing or important action items regarding patient.
- Complete all patient orders ensure they get to the correct place, along with ensuring that information is scanned into the patient chart as needed.
- Prepare necessary school notes for release to return/not return to physical activity per parents’ request.
- Communicate effectively with physician/allied health professionals regarding patients.
- Communicate with CNO regarding any pressing issues which need to be addressed.
- Ensure that exam rooms are clean and stocked appropriately.
- Return all phone calls (IN A TIMELY MANNER) and make sure that all are documented in the patient chart.
- Schedule patient appointments when necessary
- Assist with answering phones and routing the calls accordingly.
- Exercise effective communication with team members and treat everyone with respect.
- Willingness to assist and pick up the slack where there is an apparent need.
- All other office duties as required/assigned.
REQUIREMENTS :
Education:
- High school diploma required. NCRMA (Nationally Registered Certified Medical Assistant) or NCMA (Nationally Certified Medical Assistant).
- Bilingual preferred.
- Must be able to travel between multiple locations.
Experience :
- Preferably three years of experience in a medical practice setting. EMR experience.
- Excellent customer service, excellent organizational skills, able to multi-task and set and meet priorities required.
- Must be familiar and knowledgeable with computers.
- Able to provide co-workers, patients, doctors, and management with responses in a positive, supportive and cooperative manner.
- Detail-oriented and excellent follow-through skills.
Benefits:
- 401(k).
- Dental insurance.
- Health insurance.
- Life insurance.
- Paid time off.
- Vision insurance.
About McEwen & Associates, Inc: McEwen and Associates, Inc. is a medical services organization based in Irving, TX. We are committed to providing physicians and allied healthcare professionals with personalized and efficient service.
Job Tags
Full time, Work at office,