Client Account Manager Job at TrustEngine, Remote

RlpKb3FWOG5XV1BWS2tqUFpzSFdCR1pxZmc9PQ==
  • TrustEngine
  • Remote

Job Description

The Client Account Manager (CAM) plays a crucial role in driving revenue retention and growth while ensuring customer satisfaction and success using our products. As a CAM, you will manage a portfolio of existing accounts, nurture relationships, identify expansion opportunities, and drive revenue through upsells, cross-sells, and renewals. You will be a trusted advisor, leveraging data and product knowledge to optimize your customers' businesses and drive further adoption of TrustEngine solutions.

Responsibilities

  • Build and maintain strong relationships with key stakeholders and decision-makers, serving as a trusted advisor starting from onboarding to ensure customers achieve their desired outcomes using TrustEngine solutions.

  • Develop and execute strategic account plans to maximize revenue and customer lifetime value through upselling, cross-selling, and identifying new opportunities for expansion.

  • Conduct regular business reviews to assess customer health satisfaction and proactively uncover expansion opportunities.

  • Achieve assigned revenue targets by proactively identifying and pursuing upselling, cross-selling, and renewal opportunities.

  • Proactively monitor customer health, identify potential risks, and develop mitigation strategies to ensure continued success and accurately forecast revenue performance.

  • Provide ongoing support and guidance to customers, ensuring they have the resources and knowledge to fully utilize and succeed with TrustEngine solutions.

  • Analyze customer data to understand product usage, identify areas for improvement, and drive adoption of Trust engine products by LOs.

  • Develop and present data-driven recommendations to optimize customers' business processes and maximize the value they derive from TrustEngine solutions.

  • Collaborate effectively with internal teams (Marketing, Sales, Product, and Support) to convey customer needs and achieve revenue and growth goals.

Requirements

  • Proven ability to build and maintain strong, long-term relationships with key client stakeholders.
  • Experience leading and developing onboarding.
  • Executing and contributing to playbooks.
  • Demonstrated experience in driving revenue growth through upselling, cross-selling, and renewals.
  • Ability to develop and execute strategic account plans to maximize customer lifetime value.
  • Strong commitment to ensuring customer satisfaction and achieving desired outcomes.
  • Proficiency in analyzing customer data and providing data-driven recommendations.
  • Ability to quickly learn and effectively communicate the value of TrustEngine solutions.
  • Excellent communication and collaboration skills to work effectively with internal teams.

Base Salary Average: $55,000 - $76,000 plus variable up to $30,000

Benefits

Our benefits include but are not limited to the following: Fully remote, 100% individual company paid medical plan option; company 3% paid 401(k) contribution, paid parental leave, flexible (take what you need) time off, ongoing professional development and certification opportunities, competitive salary, special employee discounts and health wellness perks.

Job Tags

Flexible hours,

Similar Jobs

GENESYS Consulting Services, Inc.

L2 DevOps Engineer Job at GENESYS Consulting Services, Inc.

 ...Mandatory Qualifications More than 7 years of experience working on complex projects with 2 or more years in a leadership role as a DevOps Engineer More than 7 years of DevOps experience in Salesforce platform. Desirable Qualifications 2 years of experience of... 

TrueCare

Credentialing Specialist, Hybrid In-Office San Marcos, CA Job at TrueCare

 ... TrueCare is a trusted healthcare provider serving San Diego and Riverside...  ...credentialed, privileged, and enrolled, and in compliance with federal, state, and organizational...  ...-based applications and the Microsoft Office suite, including Outlook, Word, Excel... 

Talent Masters Staffing

Maintenance Technician Job at Talent Masters Staffing

Troubleshoots and repairs mechanical, electrical and other equipment setting. Performing such as welding, plumbing, HVAC repair. HS Diploma or GED is required. Welding and electrical experience or understanding is needed but a degree is not needed; it is a plus.

Actalent

Process Engineer Job at Actalent

 ...Job Title: Process EngineerJob Description The Injection Mold Pilot Engineer will play a pivotal role in the Pilot group, which is responsible for the successful launch of new products. This position entails leading the process setup and validation for new models... 

MalaceHR

Maintenance Technician Job at MalaceHR

 ...Maintenance Technician 2nd Shift (MF) Pay: $29/hr Were looking for a skilled Maintenance Technician to join our team and...  ...and related parts Perform preventative maintenance on HVAC, plumbing, electrical, overhead doors, dock levelers, and more Operate...