Job Description

Position: Hotel Manager – Mackinaw City, MI

Program Dates: April/June to November (seasonal).

Day-to-Day Responsibilities

• Supervise hotel clerks, housekeepers, maintenance.
  
• Register guests, assign rooms, manage reservations.
  
• Verify payment methods and post room/food/liquor/phone charges.
  
• Maintain room availability records and guest accounts.
  
• Handle check-outs, complaints, and customer inquiries.
  
• Perform bookkeeping: daily, monthly, semi-annual audits.
  
• Keep lobby and common areas clean; restock supplies.
  
• Set up continental breakfast or coffee/tea service.
  
• Sort mail, arrange tours/taxis/restaurants, manage safe deposit boxes.
  
• Prepare employee schedules; supervise administrative personnel.
  
• Create maintenance lists; monitor cleanliness of rooms and public areas.
  
• Balance cash and accounts daily and end-of-season.
  
• Manage rate changes and ensure rate parity on all platforms.
  
• Answer chargebacks and complaints promptly.
  
• Protect hotel assets and property.
  
• Order food and supplies for F&B areas.
  
• Additional tasks as needed by hotel operations.
  

Requirements

Job and Immigration Requirements

• Mexican, North American, or Canadian citizenship.
  
• Possess Cédula Profesional and/or Título Universitario (Hospitality/Hotel Management or related).
  
• Valid passport (1.5+ years).
  
• No previous immigration issues.
  
• Ability to move to the U.S.
  
• English fluency (at least 70%).
  

Benefits

Salary 

• Salary : 700 USD gross per week, (3,042.86 USD/month).
  
• Paid bi-weekly.
  
• Training: 7–14 days at 16 USD/hour, pre-tax.
  
• Discretionary end-of-season bonus based on the net profit of the restaurant managed.
  
• Average monthly equivalent: 1,750 USD/month, pre-tax.
  
• Restaurant Managers completing prime season (April–October) typically earn 35,000+ USD pre-tax in 6–7 months.
  

Work Schedule

• On-call: 9:00 am to 11:00 pm
  
• 7 days per week
  
• Approx. 98 hours per week (varies)
  

Housing & Transportation

• Free company housing with utilities.
  
• Option to live offsite at personal expense.
  
• Housing location is on-site or walking distance.
  
• Flight reimbursement:
  
• Initial flight is paid by the candidate and fully reimbursed on July 15 , only if still employed on that date.
  
• All travel plans must be submitted and approved in writing before booking.
  
• Mackinaw Resorts assists with transportation from approved airports.
  

Benefits

• 50% off food at resort restaurants.
  
• Paid sick leave: 1 hour per 30 hours worked , up to 72 hours/year (120-day waiting period).
  
• Free use of hotel amenities.
  

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