HVAC Service Manager Job at Northern Wolves Inc, Brooklyn, NY

RVp0bnBWSXVYbUxaSmtiSllNWFVCV3BzZHc9PQ==
  • Northern Wolves Inc
  • Brooklyn, NY

Job Description

Northern Wolves Inc is seeking a dynamic and experienced HVAC Service Manager to join our leadership team. In this pivotal role, you will oversee our HVAC service operations, ensuring exceptional service delivery and customer satisfaction. Your strong leadership skills and HVAC expertise will help guide a talented team of service technicians while driving operational efficiency and excellence.

As the HVAC Service Manager, you will be responsible for managing service contracts, coordinating service calls, and ensuring that all work adheres to industry standards and safety regulations. You will foster a culture of accountability, professionalism, and continuous improvement, enhancing the overall customer experience. If you are a proactive problem solver with a passion for the HVAC industry, we want you to be part of our team!

Responsibilities

  • Lead and manage the HVAC service department, including scheduling, staffing, and performance management.
  • Ensure high levels of customer satisfaction through effective service delivery and prompt resolution of issues.
  • Oversee service contracts, estimates, and pricing for HVAC repairs and maintenance.
  • Review and approve service call logs and invoices to ensure accuracy and compliance.
  • Develop and implement service policies and procedures to optimize operational efficiency.
  • Conduct regular training for service technicians to enhance skills and knowledge of HVAC systems.
  • Monitor key performance indicators (KPIs) and prepare reports for senior management.

Requirements

  • Bachelor's degree in Business Administration, Engineering, or a related field preferred.
  • Minimum of 5 years of experience in HVAC service management or supervisory roles.
  • Strong technical knowledge of HVAC systems and equipment.
  • Excellent leadership and team-building skills.
  • Proficient in service management software and Microsoft Office Suite.
  • Strong problem-solving abilities and attention to detail.
  • Outstanding communication and customer service skills.
  • Valid HVAC certification and relevant licenses as required by local regulations.

Benefits

  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Training & Development

Job Tags

Holiday work, Full time, Local area,

Similar Jobs

Jaeger Lecoultre Cartier

Doorman (Long-Term Temporary Assignment) - Fifth Avenue Mansion Job at Jaeger Lecoultre Cartier

 ...Assist clients with belongings and packages. Assist clients in and out of cars, and assist with transportation needs such as securingtaxis. Thank clients as they leave. Operational Support~ Daily set up and break down of boutique for opening/closing.... 

The Eye Group

Part time OD for Madison, WI retail practice Job at The Eye Group

Exciting part time opportunity for an optometrist in Madison, WI. Perform primarily routine eye exams in a retail oriented practice immediately. The Capital City is consistently rated as a top community to work, live, play and raise a family. Enjoy concerts, farmers markets... 

Chick-fil-A

Marketing Director Job at Chick-fil-A

 ...Marketing Director - Chick-fil-A Racine Are you a highly skilled and motivated individual with a passion for marketing, advertising,...  ...time-sensitive opportunity for you! Chick-fil-A is not just a restaurant - it's a place where teamwork and leadership development are... 

Gateway Recruiting

Senior Clinical Specialist Job at Gateway Recruiting

 ...The Clinical Specialist will primarily be responsible for case planning, case support coverage, and product pull-through throughout the designated territory and throughout the Region as needed. The Clinical Specialist will promote Vascular products through education, service... 

GARDEN OF ROSES

Flower Delivery And Florist Assistant Job at GARDEN OF ROSES

 ...and clean, putting greens and flowers in vases and/or bouquets, and too many other tasks that need to be done. Job Type: Full-time/ Part Time By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job...