Job Description

Job Title: Jira Admin
Job Location: Canada (Remote)

Mode: Contract

Job Description:

Skillset

Knowledge in Jira Software (Cloud) and Atlassian suite of products maintenance and administration
Strong knowledge in analytics and reporting experience
Prior working knowledge in a portfolio management team preferred
Strong knowledge on system administration, configuration, and customization of Atlassian tools mainly Jira
Preferred Mural knowledge
Preferred Scripting knowledge
Knowledge in CI/CD tools integration and maintenance
Service now knowledge preferred

Roles and Responsibilities

Installs, configures, and manages Jira instances
Create and configure new projects, schemes, and assets
Vet, install, and upgrade apps, plugins, and integrations
Monitor and ensure the overall health of the application
Perform/Coordinate application upgrades if needed
Manage users, groups, and access, training etc.
Debug errors if any and assist in issue resolution of Jira instances/other tools by interacting with Atlassian/vendors
Integration of Jira instances with available/new tools and plugin
Report of usage/non usage
Recommend/assist in finding appropriate plugins suitable to Customer
Reporting and Analytics knowledge from Jira and other systems
Prior working experience in a portfolio management team understanding process and assist in report generation and maintaining data integrity in tools such as Jira
Maintain Jira user groups, access, and administration
Maintain Mural user groups, access, and administration
Ticket handling in Service now related to Jira/Atlassian products

Job Tags

Contract work, Work experience placement,

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