Luxury Travel Consultant - Customer Experience (Remote) Job at Prestige Travel Agency by Mich, Cambridge, MA

RVpKbm9GNGlYV1hjSzB6TFpzVFFBbXRz
  • Prestige Travel Agency by Mich
  • Cambridge, MA

Job Description

About the Position

Prestige Travel Agency by Mich is looking for a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips.

You will work closely with clients to ensure their travel needs are handled with professionalism, attention to detail, and a commitment to excellence—while working from the comfort of your home.

What You’ll Do

  • Provide responsive and professional customer support via phone, email, and online messaging
  • Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations
  • Communicate essential travel details, documentation requirements, and agency guidelines
  • Monitor bookings to ensure accuracy and follow up to confirm client satisfaction
  • Resolve client questions or concerns with care and a solutions-focused mindset
  • Maintain organized records and update internal systems as needed

What We’re Looking For

  • Strong communication and interpersonal skills
  • Customer service experience in travel, hospitality, or a related field preferred
  • Ability to work independently in a remote environment
  • High level of organization and attention to detail
  • Comfortable using digital tools, booking platforms, and communication software
  • Passion for travel and creating positive client experiences

Why Join Us

  • Fully remote position (work from anywhere within approved locations)
  • Flexible work schedule options
  • Career development and advancement opportunities
  • Travel-related perks and industry discounts
  • Collaborative and supportive team culture with training provided

Equal Opportunity Employer

Prestige Travel Agency by Mich is proud to be an equal opportunity employer and welcomes applicants from diverse backgrounds.

Job Tags

Remote job, Flexible hours,

Similar Jobs

Fox Television Stations

News Producer Job at Fox Television Stations

 ...in the control room and timing the show. A successful candidate must thoroughly understand journalistic standards and broadcast production techniques used to create linear and digital content. Must demonstrate strong writing and communication skills. Producer must... 

Fund Services Group

Transfers Associate (Legal & Compliance) Job at Fund Services Group

 ...to know to be successful on our team, so we do not require any specific degree or work history. We just hope you are as non-traditional and eager to prove yourself as we are! Transfers Associate (Legal & Compliance) Your key responsibilities are to deliver white glove... 

Miller's Health Systems

Office Manager Job at Miller's Health Systems

 ...and professionally? Are you confident in your leadership skills? If so, you should consider a career at Miller's as a Business Office Manager. As the Business Office Manager at Millers, you are an integral part of the leadership team. You are responsible for financial... 

Isidore Newman School

2025-2026 - Lower School - French Teacher - Long Term Substitute Job at Isidore Newman School

 ...Isidore Newman School seeks a full-time long-term substitute for French in our Lower School World Languages Department for the time frame of January 20-May 22, 2026. The ideal candidate will have teaching experience with a wide range of age-groups (pre-k through 5th grade... 

Concentrus

Senior NetSuite Consultant Job at Concentrus

 ...About The Company Concentrus is a complete NetSuite solutions provider that guides our clients through how to use NetSuite to reach...  ...and customizations as needed. Performing NetSuite administrative tasks. Cleansing and importing client data. Configuring...