Job Description

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The Department of Medicine has an exciting opportunity for one Nurse Navigator to work on the UHealth Campus for the Institution's Women's Health & Wellness Initiative. The Nurse Navigator is the initial point of contact for a patient entering the health system. The Nurse Navigator assures timely scheduling of the first appointment, coordination of care after completion of the first appointment, and will support the patient throughout the care continuum. The role also serves as a liaison between patients, families, caregivers, and the multidisciplinary care team.  Furthermore, the Nurse Navigator demonstrates commitment to quality patient care, implements creative and innovative ways to meet the diverse needs of the patients and ensures best practices.

• Assess patient needs upon initial encounter and periodically throughout navigation, matching unmet needs with appropriate referrals and support services

• Identifies potential and realized barriers to care and facilitates referrals as appropriate to mitigate barriers

• Facilitates timely scheduling of appointments, diagnostic testing, and procedures to expedite the plan of care and to promote continuity of care

• Participates in coordination of the plan of care with the multidisciplinary team, promoting timely follow-up on treatment and supportive care recommendations

• Communicates with physicians as needed by phone, emails or in person for new patient referrals and scheduling priorities

• Identify bottlenecks in the patient pathway and gaps in care; propose process improvement measures to address them

• Participate with other members of the healthcare team to provide patients with supportive care services

• Identify and document individual patient’s barriers to learning

• Educate patients about disease process, treatment options, potential side effects

• Assist patients with treatment decision making; develop and use decision aids as appropriate

• Must be able to perform job duties as an independent professional and as a team player; organizational skills sufficient to set own priorities and facilitate work team progress.

• Contributes to the nurse navigator program and role development, implementation, and evaluation within the healthcare system and community.

• Attends staff meetings and other meetings as needed (i.e. weekly and monthly huddles,  etc.)

• Ensure compliance with mandatory in-services and employee health procedures.

• Actively supports and participates in performance improvement activities

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

MINIMUM QUALIFICATIONS  

• Bachelor’s degree in relevant field

• Minimum 2- 3 years of relevant work experience

• Valid State of Florida Registered Nurse (RN) license

• BLS Certification

• ACLS Certification

Knowledge, Skills, Abilities

• Ability to maintain effective interpersonal relationships.

• Ability to communicate effectively in both oral and written form.

• Skill in collecting, organizing and analyzing data.

• Proficiency in computer software (i.e., Microsoft Office).

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The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

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