Job Description

About the Role We’re a growing real estate team looking for a hands-on operations leader to bring clarity, structure, and momentum to our business. You’ll own the systems, processes, and people that keep everything moving—from client onboarding to closing and beyond. If you love turning chaos into order, building smart workflows, and helping others perform at their best, this is your opportunity to make a lasting impact. What We Offer • Competitive salary plus performance incentives. • Real influence—your systems and decisions directly shape how we scale. • Support for professional development (tools, training, conferences). • A people-first, collaborative culture where smart ideas win. A Note for Candidates We know that great operations people don’t always follow traditional paths. If this role excites you but your experience doesn’t align perfectly with every qualification, we still want to hear from you. Skills can be taught—mindset, curiosity, and follow-through can’t. Responsibilities: What You’ll Do • Build and refine operational workflows that support the full transaction lifecycle. • Oversee tools and technology (CRM, project management, automation, reporting). • Support broker and staff through troubleshooting, documentation, and training. • Manage vendor relationships and internal team resources. • Measure what matters—create and track metrics that guide improvement. • Lead team meetings, manage priorities, and ensure follow-through. • Drive a culture of accountability and continuous improvement through SOPs and feedback loops. Compensation: $65,000+ salary based on experience, with additional bonuses available Qualifications: What We’re Looking For (Core Skills & Traits)• 3+ years in an operations, project management, or team-lead role. • Confident with systems and software—comfortable learning new tools quickly. • Excellent communicator who can translate between departments clearly. • Organized and proactive: you anticipate problems before they escalate. • Data-driven mindset—comfortable tracking performance metrics. • Collaborative leadership style: You bring people along with you, not just direct them. • Adaptable and unflappable when things change (because they always do). Would Be Nice (Bonus Skills & Experience)• Background in real estate, property management, or a related field. • Experience leading small teams or coordinating across multiple departments. • Familiarity with CRM tools. • Basic understanding of marketing workflows or client-experience design. • Process documentation or SOP library experience. About Company: Our forward-thinking real estate brokerage, Living in Jacksonville, FL, is positioned in Ponte Vedra, FL, just outside Jacksonville. Steeped in digital and YouTube-focused marketing, our intimate boutique firm offers vast growth opportunities. The Living in Jacksonville, FL Team stands out for its exceptional knowledge of the local real estate landscape. At its helm is Greg DeTullio, a highly regarded real estate broker known for his extensive market acumen in the Jacksonville area and unwavering commitment to clients. Greg's approach is characterized by trust, promptness, and a tailored service. His extensive network and innovative approach ensure a holistic and stress-free experience for clients, whether they are involved in buying, selling, or managing the intricacies of new home construction.

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