Job Description

About Play Palace

Play Palace is a vibrant, inclusive indoor playground where fun and creativity come together. We are dedicated to creating a safe, warm, and inviting environment for people of all ages and abilities. As the first face our guests see—and the last one they see before leaving—you play the most important role in ensuring every visitor feels a true sense of belonging and stays safe.

What You’ll Do

As our Receptionist, you are the "Director of First Impressions" and our safety gatekeeper. You will manage the flow of the front desk and ensure operations run smoothly. Your main responsibilities include:

• Safety & Gatekeeping: Monitoring the exit gate strictly to ensure the safety of all children. You are responsible for ensuring no child leaves the facility unaccompanied or with an unauthorized adult.
• Cleaning & Sanitation: We take pride in a sparkling clean facility. You will be continuously cleaning and sanitizing the front desk, lobby, and high-touch areas, as well as checking restrooms and assisting with general facility cleaning at the beginning and end of your shift.
• Warm Welcomes: Greeting all guests with high energy and a friendly attitude.
• Check-Ins: Managing the POS system to check in open-play guests, verify memberships, and process payments.
• Waivers & Socks: Verifying that all guests have completed the required liability waivers and are wearing the proper socks/gear before entering.
• Party Traffic: Acting as the point person for birthday party arrivals, directing guests to their designated party rooms or hosts.

What We’re Looking For

• Availability: Must be available to work evenings and weekends (this is when the fun happens!).
• Attitude: A friendly, approachable demeanor with a customer-focused mindset. You must be comfortable interacting with children and adults of all abilities.
• Vigilance: An ability to stay alert and pay attention to detail regarding who is entering and exiting the building.
• Work Ethic: You are proactive and don't mind getting your hands dirty. If the desk is quiet, you are looking for something to clean or organize.
• Reliability: Punctual and dependable.
• Experience: Previous customer service or cash handling experience is a plus, but we are willing to train the right person!

Compensation & Perks

• Starting Wage: $15.50/hour .
• Growth: This is a probationary rate for the first 2 months . Upon successful completion of the probation period and training, you will be eligible for a wage increase.
• Family Perks: Free play passes for your immediate family members.
• Food & Drink: Employee discounts at our concession stand.
• Environment: Work in a supportive, lively setting where we prioritize inclusivity and joy.

Ready to Apply?

If you’re ready to bring your enthusiasm, eye for safety, and organizational skills to Play Palace, we’d love to hear from you! Submit your application today.

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Job Tags

Immediate start, Trial period, Shift work, Afternoon shift,

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