Job Description

Nurse Navigator – Heart Failure Program

Spokane, WA – In-Office | $36.32 - $54.83 +$7,500 Sign-On Bonus!
Full-Time, Exempt | Day Shift (Mon–Fri, 8:00 AM – 4:00 PM)

About Us

At Cardiac Study Center, we deliver compassionate, innovative care that improves heart health and transforms lives. With over 50 years of cardiology expertise in the Pacific Northwest, we partner with Pulse Heart Institute and MultiCare Health System to provide industry-leading outpatient cardiac care. Join a mission-driven team where your work makes a difference—one heartbeat at a time.

Why You'll Love Working With Us

• Weekday schedule only — no weekends or holidays
• Fulfilling and impactful work improving the lives of heart failure patients
• Autonomy and collaboration across inpatient and outpatient teams
• Strong partnerships with top cardiology specialists and nursing leaders
• Robust benefits package including:
  • Medical, dental, and vision coverage
  • 401(k) with employer match
  • Paid time off, holidays, and floating holidays
  • Tuition assistance
  • Employee wellness programs and mental health resources

About the Role

The Heart Failure Nurse Navigator plays a vital role in the patient journey, supporting individuals diagnosed with heart failure from hospital discharge through outpatient care. In this multifaceted role, you'll act as a case manager, educator, and advocate—working closely with physicians, floor nurses, and support staff to ensure continuity of care and prevent hospital readmissions.

You'll split your time between two primary campuses:  DMOB (main office)and  DHEC (hospital campus) , actively engaging with both clinic and inpatient teams.

Day-to-Day Responsibilities

Patient Navigation & Advocacy

• Coordinate follow-up care post-hospitalization
• Educate patients and families on heart failure, medications, lifestyle, and care plan
• Perform CardioMEMS monitoring and interpret data
• Navigate barriers to care including insurance or scheduling issues
• Establish long-term support relationships with patients

Hospital-Based Coordination

• Round on floors to identify heart failure patients and collaborate on discharge plans
• Be a visible presence on the floor and in PPR meetings
• Collaborate with inpatient teams to ensure timely GDMT (guideline-directed medical therapy) initiation
• Provide staff education, in-services, and training on heart failure protocols

Program Development & Quality Improvement

• Assist with development and refinement of HF education packets
• Educate new RN residents and cardiology fellows on heart failure protocols
• Monitor outcomes and track patient success to inform quality improvement

Team & Clinic Support

• Support outpatient clinic operations during staff absences
• Make HF education packets for both inpatient and clinic use
• Collaborate with Billing, HUCs, and leadership on follow-up processes

What You'll Need to Succeed

Required Qualifications

• Current  Washington State RN license required
  • Must obtain an MSL and Oregon license within 90 days of hire. You will be reimbursed for this expense as a condition of your employment.
• Bachelor's degree in Nursing (BSN)preferred; associate degree considered with additional experience
• 3–5 years of clinical experience (experience with cardiac or heart failure patients a plus)

Preferred Experience (please apply even if you don't have this experience)

• Master's degree in Nursing (a standout feature, but not required)
• Experience developing healthcare programs
• Knowledge of GDMT and heart failure case management
• Strong interpersonal, communication, and critical thinking skills
• Passion for patient-centered care and health education

Work Environment

• Location: DMOB with frequent trips to DHEC
• Schedule: Monday–Friday, 8:00 AM – 4:00 PM (Exempt role)
• Environment: In-office, clinical setting with regular walking between hospital floors and clinic locations
• Travel: Local, between partnered locations only

Join Our Team

If you're a dedicated RN passionate about heart failure education, advocacy, and care coordination, we encourage you to apply. Be the clinical bridge that connects inpatient excellence to outpatient support and long-term healing.

Position ID: 00793

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