Salesforce Business Consultant – Customer Success Team
Location: Chicago
Company: SMBHD ( (
Who We Are:
SMBHD is a boutique Salesforce consulting firm with little interest in big-corporation bureaucracy or over-the-shoulder micromanagement. We're looking for self-starting, self-managing team members who use their Salesforce expertise to solve real business challenges with a healthy dose of business savvy and human empathy.
We specialize in helping small and mid-sized businesses craft customized Salesforce solutions tailored to their unique needs. If you're curious, driven, and excited to make an impact without the red tape, you'll fit right in.
About the Role:
We are seeking a motivated Salesforce Business Consultant with 1–2 years of hands-on Salesforce experience to join our Customer Success team. In this role, you'll support clients post-implementation by delivering ongoing assistance, enhancements, and small-to-mid-sized projects across a variety of Salesforce products, including Sales Cloud, Service Cloud, Experience Cloud, Account Engagement (Pardot), and Field Service .
As a member of our Customer Success team, you'll help clients adopt, grow, and expand their Salesforce environments. You'll gain exposure to multiple industries and Salesforce clouds while building your skills in a fast-paced, supportive environment.
What You'll Do:
What You Bring:
Bonus Points:
What We Offer:
Our Core Values:
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