Job Description

Hello, Spiceorb is looking for Salesforce Functional Consultant

Role: Salesforce RCA Revenue Cloud ADvancedmConsultant

Location: 100% Remote

Duration: 12+ Months Contract

Job Description:

The resource will serve as a subject matter expert and lead the delivery of Salesforce solutions contributing to the strategic growth of the company. This role requires a unique blend of technical expertise, leadership skills, and a deep understanding of the Salesforce platform. You will be responsible for overseeing the delivery of large-scale Salesforce implementations, managing client relationships, and leading a team of skilled Salesforce professionals. You will also work to grow the Salesforce Services practice through team management, and project delivery.

Roles & Responsibilities:

• Own requirements gathering and validation for changes to Leads, Accounts, Contacts, and Opportunities, including field definitions, business rules, and workflows.
• Facilitate discovery and documentation of Lead-to-Opportunity processes, including lifecycle stage definitions (e.g., MQL, SQL, SAL), lead assignment logic, and conversion triggers.
• Lead end-to-end Lead-to-Opportunity assessments, translating business requirements into Salesforce-native solutions focused on lifecycle automation, reporting visibility, and sales enablement.
• Guide redesign of Opportunity Record Types, sales paths, and automation (e.g., lead conversion, task creation, SLA enforcement).
• Track cross-functional deliverables, coordinate milestone activities and maintain RAID logs and PMO artifacts.
• Align project tracking tools (e.g., JIRA) to key initiative workstreams and help enforce structured reporting and documentation practices.
• Create process maps, user stories, UAT scripts, and lifecycle documentation for Opportunity and Lead flows.
• Serve clients in project roles like PMO Lead, Execution Lead, and Functional Business Analyst Lead
• Strong who needs to do what and when does it need to be done by orientation
• Drive clear executive level weekly status meetings open issues, risks and decisions to be made quickly to deliver the project on time and on budget
• Drive clarity for stakeholders across complex system and process redesign projects for organizations who do not have technology implementation expertise
• Inspire clients to act on recommendations rooted in best practices
• Gains alignment among leaders in client s business functions that touch the customer
• Understands CRM, CPQ and Customer Service systems architecture impacts with external systems and interconnected nature of designing end-to-end solutions with eCommerce, order/service delivery management, inventory and ERP systems
• Own, assign and delegate work items to both functional and technical onshore and offshore staff, manages quality of their work
• Experienced in data migration methods, rooting our delivery team in proven approaches that work well based on previous successful deployments in Lead-to- Cash
• Strong verbal ability to present clients with potential design decisions, highlighting short- and long-term operational efficiencies associated with each
• Architect data models and workflows across Leads, Accounts, Contacts, and Opportunities, including lifecycle stages, field validation, assignment logic, and stage transitions.
• Define and implement data cleansing and migration strategies, including deduplication, transformation mapping, field normalization, and stakeholder validation.
• Deep Functional and hands-on knowledge of Salesforce platform. Perform metadata audits and cleanup, identifying redundant or obsolete fields, rationalizing picklists, and aligning metadata standards to reporting needs and downstream systems.
• Collaborate with BAs and PMs to document lifecycle flows, business logic, and mapping from legacy artifacts (e.g., Excel pricing tools) into Salesforce data structures.

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