Service Advisor Job at Hyundai of Anderson, Anderson, SC

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  • Hyundai of Anderson
  • Anderson, SC

Job Description

Automotive Service Advisor

Hyundai of Anderson, SC is currently hiring for an EXPERIENCED Automotive Service Advisor to add to our team. Experienced Service advisors are eligible for a Sign-on Bonus!! We are looking for a talented individual who can assist guests in our service department and offer a fantastic experience when they visit our dealership. The ideal candidate is hard-working and motivated to thrive in their role while complimenting the team.

What We Offer

  • Competitive pay
  • Health insurance
  • Paid vacation and paid holidays
  • Professional work environment
  • Comprehensive training

Responsibilities

  • Greet all Service Drive Customers promptly
  • Quickly and accurately obtain all Customer and Vehicle information
  • Clearly complete a Service Drive Walk Around and note all symptoms from the customer as well as all noticeable maintenance items due
  • Recommend to Customer both required and recommended maintenance
  • Prepare a clear and accurate estimate for the customer with accurate timelines for completion
  • Monitor the progress of repairs and inform the customer of additional vehicle needs as required
  • Follow up with Customer on the progress of repairs
  • Verify the final invoice and inform Customer of all repairs completed
  • Complete an active delivery with the Customer

Qualifications

  • Communicate effectively with our customers via Phone, Internet or Text
  • Check email frequently and respond to customer inquiries immediately
  • Maintain GREAT CSI
  • Set appointments for our customers and properly outline timelines for repair
  • Learn and maintain a thorough knowledge of Dealership policies, products, and procedures
  • Establish personal goals that are consistent with the productivity requirements of the Dealership
  • Maintain a professional appearance

Job Tags

Holiday work, Immediate start, Relocation bonus,

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