Job Description

Discover Better Health Careers with Rendr!

Who We Are

Rendr is the leading primary care focused, multi-specialty medical group dedicated to serving the Asian community in New York City. We strive to provide world-class, value-based health care with kindness at more than 100 clinical offices throughout Brooklyn, Manhattan, Queens, Staten Island, and Nassau County.

Why Join Rendr?

• Opportunities for professional growth and development.
• Competitive salary and benefits package. (Salary is based on previous experience and years of service.)
• Join a team that values employee, embraces diversity, and is committed to making a meaningful impact within our communities.

Benefits We Offer:

• Medical, Dental, and Vision Insurance
• 401k with Company Match
• Paid Time Off
• Paid Holidays/ Floating Holiday(s)
• Commuter Benefits
• Health Savings Account/ Flexible Spending Account/ Dependent Care Account
• Annual Performance Bonus

Location:  Flushing, NY

Job Type:  Full-time

Job Overview:

The Site Manager is responsible for overseeing the daily operations at a medical office with various specialties, ensuring operation efficiency in scheduling, services, team management, and promoting practice growth. We are seeking someone passionate about healthcare and patient services who is looking for a challenge to work and grow in a multi-specialty medical office alongside staff and providers.

Essential Functions :

• Create and manage staff schedules.
• Supervise, train, and evaluate staff performance.
• Oversee practice daily operations including patient service satisfaction, billing, patient scheduling and ensure efficient patient flow to reduce wait times.
• Lead and support a team to meet their goals.
• Manage payroll processes including timekeeping and approvals.
• Work closely with other specialty managers to share best practices and coordinate efforts across multiple locations.
• Collaborate with physicians and other healthcare professionals.
• Ensure the practice complies with all relevant laws, regulations, and standards.
• Monitor and manage medical office supply inventory.
• Promote and support the growth of the practice
• Monitor practice performance metrics and implement improvement initiatives.

Qualifications :

• High school diploma required; bachelor’s degree preferred
• Five (5) or more years of experience in front office experience in a medical practice, with at least 1-2 years in a supervisory or managerial role or equivalent experience
• Proficiency in EMR systems, MDLand is a plus
• Bilingual in English and Chinese (Cantonese and Mandarin)
• Excellent verbal and interpersonal communication skills
• Adept at building relationships
• Customer service orientation
• Highly proficient in training and mentoring
• Leads by example and with integrity

Rendr is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We look forward to reviewing your application and exploring the possibility of you joining our team!

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