Job Description

About us:

At The Only Facial, we believe in delivering the best skincare solutions to our customers. We are a beauty-driven enterprise bringing together professional estheticians, skincare specialists, and a wide selection of facial products and treatments. Our goal is to enable our patrons to put their best face forward, with the confidence that they are receiving top-quality services with a focus on sustainable and skin-friendly approaches.

The Opportunity:

We are looking for an experienced and passionate Store Manager to oversee the daily operations of our Cincinnati location. The ideal candidate will have a passion for the skincare industry, exceptional leadership skills and a strong customer service orientation. The Manager will be responsible for ensuring the highest level of service delivery to our clients while maintaining a positive and motivating work environment for their team. This mid-level management position will involve managing store resources, upholding excellent customer service, driving sales, and managing the team to ensure the smooth operation of the store.

Job Responsibilities:

• Manage daily store operations efficiently to ensure profitability.
• Certified Esthetician
• Deliver excellent customer service by nurturing client relationships and ensuring customer satisfaction.
• Train and motivate employees to enhance sales performance and improve team collaboration.
• Manage and maintain the store's inventory, preventing surplus or stockouts.
• Oversee store merchandising to maximize appeal and increase sales.

Desired Qualifications:

• Previous experience as a Store Manager, preferably in the beauty or retail industry.
• Certification as an aesthetician from an accredited institution.
• Proven track record of increasing sales and revenue while managing costs.
• Excellent leadership and organizational skills, with the ability to motivate and lead a team effectively.
• Strong customer service and communication skills, both in person and on the phone.
• Proficient in Microsoft Office, POS systems, and other store management software.

Nice-to-Haves:

• Passion for beauty and skincare with up-to-date knowledge of industry trends and products.
• Marketing experience or background, particularly in retail or beauty industry.
• Ability to solve complex problems and perform under pressure.
• Certifications in beauty therapy, cosmetics, or skincare are a plus.

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