UX Researcher Job at Avispa Technology, New York, NY

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  • Avispa Technology
  • New York, NY

Job Description

UX Researcher ROCGJP00037199

  • Hourly pay: $50-$60/hr
  • Worksite: Leading biotechnology company (New York City, NY - Onsite)
  • W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL
  • 40 hours/week, 6 Month Assignment

A leading biotechnology company is seeking a UX Researcher to join the Computational Sciences Center. T he successful candidate will be the bridge between our users-world-class scientists, and domain experts in biomedicine and drug development and our development team.

UX Researcher Responsibilities:

  • Define Product Strategy Through UX Research: Lead end-to-end user research and usability testing to directly inform product decisions, identifying critical pain points in the scientific workflow, and uncovering new opportunities for agents and agentic frameworks.
  • Design and Execute Rigorous Usability Studies: Develop and implement a range of user testing methodologies, from contextual inquiries to heuristic evaluations.
  • Operationalize User Feedback: Build and manage a systematic process for gathering, analyzing, and tracking qualitative user feedback over time, helping the team monitor user satisfaction and make data-informed improvements to models, agents, and infrastructure.
  • Build a User-Testing Infrastructure: Create and maintain reusable testing protocols, participant recruitment pipelines, and insight repositories to elevate the quality and efficiency of user research across the organization.

UX Researcher Qualifications:

  • 3-5+ years of experience conducting UX researcher and usability testing, preferably with complex, expert-facing systems.
  • 3-5+ years of experience in qualitative and quantitative research, generative and usability research, longitudinal studies, data analysis, product experimentation, A/B testing, and user experience benchmarking.
  • Experience in biotech, pharma, or a related industry shipping an internal build/software/product.
  • Experience with UserTesting, Contentsquare or similar usability testing platforms.
  • Experience building and scaling a user research practice, including establishing processes for recruitment, testing, and knowledge management.
  • Experience with LLM-based applications and standardized protocols like MCP is preferred.
  • Experience working on internal tools with subject matter experts and stakeholders is preferred.
  • Connect deep user insights to product strategy, roadmap decisions, and ultimately, scientific and business impact.
  • Strong analytical skills and are comfortable synthesizing complex, often ambiguous, qualitative data into clear, actionable themes.
  • Enjoy tackling ambiguous, high-stakes problems and have a genuine curiosity for understanding the drug discovery process.
  • UX Testing / Benchmarking.
  • LLMs & Agents.
  • Experience in biotech, pharma, or a related industry shipping an internal build/software/product.

#PP

Job Tags

Hourly pay, Full time, Contract work, Temporary work,

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