Job Description

POSITION: Claims Adjuster - Lost Time Workers’ Compensation (Texas, Oklahoma & Louisiana Jurisdictions)

REQUIRED: Texas, Oklahoma & Louisiana adjusters license to support work comp claims (valid and current)

STATUS: Exempt

POSITION SUMMARY: Under minimal supervision manages all aspects of indemnity claims handling from inception to conclusion within established authority and guidelines.

This position requires considerable interaction with clients, claimants on the phone, and with management, other Claims Examiners, and other COMPANY staff in the office; therefore consistently being at work in the office, in a timely manner, is inherently required of this position.

DUTIES AND RESPONSIBILITIES:

· Handle loss time Workers’ Compensation claims in TX Office—Texas, Oklahoma & Louisiana Jurisdiction

· The ability to prepare a formal captioned report on claims meeting client requirements

· Well organized.

· Ability to effectively communicate in a professional manner

· Provide great customer service

· Assist employers and their employees understand the WC process

· Investigate, evaluate, determine compensability, pay benefits timely as required and comply with all statutory requirements

· A good sense of urgency

· Ability to get along well with others with a positive attitude

QUALIFICATIONS REQUIRED:

Education/Experience: High School Diploma or GED required; Bachelor’s degree in related field (preferred); three (3) or more years related experience; or equivalent combination of education and experience.

Workers Compensation Claims experience in Texas required. Workers’ compensation claims experience in Oklahoma & Louisiana preferred.

Other Qualifications:

Workers’ Compensation Adjusters License current for the State of Texas - required.

Workers’ Compensation Adjusters License for Oklahoma & Louisiana - required.

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