Job Description

EVENT COORDINATOR - Salary + Commissions

Kent Hospitality Group is actively hiring an Event Coordinator as part of the operation team supporting Printemps at One Wall Street in New York City.

ABOUT PRINTEMPS

Storied French luxury retailer, Printemps, is preparing to open its first ever US location at One Wall Street in the heart of the Financial District. 

Located in the historic 50-story landmark, Printemps will have five distinct food and beverage concepts ranging from a casual cafe to a fine dining restaurant. Food and beverage is helmed by Top Chef alumnus and 3-time James Beard Award Winner, Chef Gregory Gourdet.

JOB DESCRIPTION  

Directly Reports to: Director of Operations, Food & Beverage, Printemps

Reports to: General Manager, Printemps

We are looking for a hospitality professional who has an excellent industry track record and thrives in a fast-paced environment. As Events Coordinator, you must demonstrate tremendous attention to detail as well as an eagerness to develop client relationships. Additionally, you must possess superior customer relation skills, excellent communication skills, and an ability to self-manage and multitask under pressure. 

The Events Coordinator must be capable of working directly with and taking direction from the events and operations teams to achieve the common goal of guest satisfaction. The Events Coordinator must work with a warm, knowledgeable & noticeably appreciative demeanor. The role of the Private Events Coordinator is integral to the success of the Events Department - you must show passion for providing extraordinary service and a desire to help out where needed.

JOB RESPONSIBILITIES

• Know about and defend the Printemps & Kent Hospitality Group Brands
• Have knowledge of ‘who’s who’ at Printemps & Kent Hospitality Group
• Maintain relationships with key clients & VIPs, ensuring proper team communication.
• Coordinate with guests and event departments with project planning & staff management
• Host Printemps BEO meetings
• Manage all correspondence for events
• Update and upkeep Triple Seat platform
• Reach and manager key KPIs to help events be a successful part of the P&L
• Community Outreach - cold call and utilize connections to create new leads or revive previous relationships from past clients and local businesses. 
• Put forward ideas with regards to targeting potential customers, building relationships with clients VIP, and promoting new business.

DETAILS

• Own communication and coordination with clients
• Create all BEOs and provide information to all staff and departments
• Work with the Printemps Retail staff on coordination of events in all areas of the store
• Lead the charge on operational processes and systems to manage day-to-day activities. This includes event sales, customer service, inventory management, production, and logistics.
• Be on site for all operations ensuring successful 
• Coordinate staffing using employees or contractors to ensure coverage for each event.

LEADERSHIP RESPONSIBILITIES

• Implement company policies and protocols & maintain standards.
• Problem solve and address any issues in a timely manner.
• Ensure company policies and procedures are followed.
• Nurture positive working relationships with staff.
• Lead by & set a good example for staff
• Self Manage timelines to achieve goals & daily tasks.

CANDIDATE REQUIREMENTS

• Prior experience as an event coordinator.
• Skilled in project management.
• Computer savvy: able to use adobe, excel, publisher, google drive, inDesign
• Outstanding communication and negotiation ability.
• Excellent organizational skills.
• A knack for problem-solving.
• Customer-service orientation.
• A team player with leadership skills.
• Must be able to take constructive criticism and work well in a team dynamic.
• Experience working with Tripleseat, Toast & Resy is preferred.
• Must be able to lift and carry at least 50 pounds.
• Must be able to stand for long extended periods of time.
• Must be comfortable with repetitive motions (such as walking, bending & standing).
• Must have full schedule availability.

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